Your satellite branches don't follow the rules, tension is high between groups of staff, and every time you try to set goals or introduce changes, responses vary from apathy to insurrection. Sound familiar? You're not alone. Managing change effectively is a problem for most organizations, including libraries. In this program we will examine the reasons that changes fail and learn proven, effective ways to manage changes and achieve your goals. We will cover the 8 reasons changes fail, the 3-step transition process, and the 8 steps to lasting, effective change. This program is for all library staff and is a requirement for the effective library in an ever-changing industry.

In this content-rich program we will:

    1. Explore the basic rules and steps to effective change.
    2. Learn howe to enlist people to get "on board" change.

    3. Harvest new insights on overcoming the status quo and complacency.

    4. Understand how effective communication can make or break change.

    5. Demonstrate how to identify and remove the obstacles to change.

    6. Explain how to anchor change into the organizational culture.

    7. Identify the 3 phases of transition, while understand how to navigate through each phase.

    8. Overcome the emotional resistance to change, and much, much, more.

This program is a must for anyone who plans and makes changes or anyone who has to live with them. It is usually presented as a one-half or full-day program.

William Young, MBA, PhD
P.O. Box 261 Dublin, OH 43017
Phone: (614) 791-0771
E-mail: bill@librarysuccess.com
Website: www.librarysuccess.com